The coronavirus pandemic continues to impact on the Stiftung Schloss Neuhardenberg foundation's operations. The hotel, the Country Inn Brennerei and the exhibitions remain closed until further notice. As soon as we are permitted to reopen, we will announce this on our website.
Up to and including April 25 events cannot be held also due to protective measures taken by the state government related to the current Covid 19 pandemic developments. Information on the validity and reimbursement of admission tickets can be found here.
We hope to be able to host all the scheduled events announced for later. Please check the website for any changes to the opening times and the event programme as well as the latest news before setting out on your visit. We will always keep you up to date with regard to the latest hygiene measures.
Daily from 10:00 – 18:00 / 10 a.m. to 6 p.m.:
T 033476 600-750
The box office opens one hour before the scheduled event start.
Advance tickets can currently only be purchased by calling us or online. The box office at the Hotel Schloss Neuhardenberg reception remains closed until further notice.
Concessions are available for schoolchildren, students, vocational trainees, people who currently work for Germany's national volunteer service or are volunteer reservists, senior citizens, unemployed people and people who are registered disabled. Concession tickets are available only by calling the phone number stated above, from the Hotel Schloss Neuhardenberg reception and at the box office on the day/evening of the event.
Event cancellation or postponement
Information on the validity and reimbursement of admission tickets can be found here.
Pandemic: Non-distancing seats, contact details, test
Please state when booking whether you are permitted to sit next to each other without any social distancing as per the currently applicable rules. If you meet the conditions, you can sit next to each other without distancing (maximum of two people) at most events, subject to the availability of non-distancing seats.
Within the scope of the SARS-CoV2 pandemic containment measures, the contact details of all visitors must be recorded to permit the health authorities to trace any potential infection chains. For this purpose, you will receive a QR code along with your ticket which is a link to a registration website where you must register your details at the earliest two weeks before the respective event. You can also go directly to this website at eventtracing.ticketmaster.de. The respectively collected data will only be shared with the health authorities if we are asked to do so for infection tracing purposes, and will be deleted four weeks after the event. You must register before the event, or you will not be admitted.
Should the incidence rate increase, proof of a recent (within the past 24 hours) negative coronavirus (COVID-19) test (PCR, rapid test) may also be a legal requirement. We will inform you on our website as well as via email about the consequences of such a requirement in good time before the respective event.
If you need help or have questions, please do not hesitate to call us on 033476 600-750. You can also register with us in person at Neuhardenberg starting from one hour before the event.
Latitude: 52.59 // 52°35'42" N
Longitude: 14.24 // 14°14'37" E
Regional railway line no. 26 to Trebnitz (Mark) or Seelow-Gusow, then continue by bus (service not regular) (vbb.de/fahrinfo)
By taxi from the station (must be pre-ordered)
Taxi Ahrendt Neuhardenberg
T 033476 50168
Taxi Kaiser Seelow
T 03346 8551470
Taxi Kühn Müncheberg
T 033432 89543
Flugplatz Neuhardenberg airfield
VFR / runway: 2.400 x 50m (concrete) Control tower (PPR)
T 033476 60878; INFO frequency: 119.130 GE/EN (Neuhardenberg INFO);
Address: Flugplatz Neuhardenberg
The management of Neuhardenberg Castle and its grounds takes the special requirements of the physically less able into account; the hotel, for example, offers a wheelchair accessible room, there are parking spaces reserved for disabled people, and most buildings are wheelchair accessible. If required, we will be happy to book a transfer service to and from Seelow-Gusow or Trebnitz for you and your wheelchair.
Charging points for electric vehicles are available.